• People and Skills Development Solutions
  • Talk to us on your training needs +254 773 413 419

Workplace Etiquette

Etiquette is about presenting yourself with the kind of polish that shows you can be taken seriously. Etiquette is also about being comfortable around people and making them comfortable around you. People are a key factor in your own and your business success. Knowledge of the basic rules of etiquette is critical and it certainly behoves every business person to learn them. Many potentially worthwhile and profitable alliances have been injured and even lost because of an unintentional breach of manners.

The course will cover

  • Royal manners that matter
  • First impressions
  • Dealing with superiors
  • The art of conversation
  • Business meeting etiquette
  • Business lunch etiquette
  • Cell phone etiquette
  • Office email etiquette
  • Business dress code & accessories
  • Workplace protocol

Additional Benefits

  • A course workbook with information presented on the material day
  • A certificate of attendance